Frequently Asked Questions
1. What types of gear do you sell?
On Rope 1 offers high-quality gear for caving, vertical climbing, rappelling, rescue, arborists, rope access, search and rescue, and mountaineering. Our equipment is carefully selected for safety, strength, and real-world performance in tough environments.
2. How do I choose the right rope or rigging gear for my activity?
Different activities follow different safety standards. At On Rope 1, our experienced team is ready to guide you. Simply call us, and we’ll help you choose the safest and most reliable rope or rigging gear.
3. What is an On Rope 1 chest harness and how do I choose the right size?
The On Rope 1 chest harness, including the F11 OR1 model, is designed for vertical systems like the frog system. You can find a detailed sizing guide directly on our website to ensure the perfect fit.
4. What shipping options are available and how long does delivery take?
On Rope 1 offers shipping through trusted carriers like USPS and UPS. Delivery times vary by location. You can begin an order online to view options or call us directly for detailed shipping information.
5. Can I return or exchange products? What is your return policy?
Yes, On Rope 1 has a clear return and exchange policy listed on our website. We recommend reviewing the policy details online or contacting our team directly for assistance with returns.
6. What makes your rappel harnesses different from regular climbing harnesses?
Our Frog harness at On Rope 1 is specially built for the frog climbing system. It features a lower attachment point, improving comfort and efficiency during vertical ascents, making it ideal for caving and rope access work.
7. What are the benefits of a rope walker system and how is it used?
The rope walker system available at On Rope 1 is one of the fastest and easiest climbing systems available. It allows smooth upward movement with less effort, making it perfect for long vertical climbs.
8. Which cave pack is best for multi-pitch or extended trips?
On Rope 1 offers durable, tough cave packs in multiple sizes. Some are water-resistant and designed for extended trips. Choosing the right size depends on how much gear you need for your adventure.